Requirement evaluated: KPI tracking: average days to approve, touchless rate, cost per invoice, exception rate, discount capture rate
For a $120M services company running 1,800 invoices per month across two Sage Intacct entities, Esker delivers AP KPI tracking through role-segmented, customizable dashboards built directly into the platform. The mechanism is documented across multiple tiers: CFOs receive spend overview, AP cash flow, and AP process metrics; AP managers receive payment KPIs, process efficiency metrics, accrual reporting, and spend-by-category visibility; and cost center owners receive pending approvals and budget control data. Specific metrics surfaced in product documentation include average processing time per invoice (a direct analog to average days to approve), invoice volume by PO vs. …
Limitations: While the named KPI categories align well with the buyer's five requirements, the documentation does not confirm whether discount capture rate is a natively computed dashboard metric (as distinct from a manually derived figure from payment history), so the buyer should verify that this specific metric is pre-built and …