Basware vs Tipalti

Requirement evaluated: Cash flow forecasting based on approved and pending payables with due date distribution

For a $120M services company currently flying blind on payables timing with manual email-chain processes, Basware delivers cash flow forecasting through two named modules: Basware Analytics (now branded Basware Insights) and its Committed Spend Dashboard. The Committed Spend Dashboard consolidates all open commitments across payment plans, POs, and non-PO invoices into a single timeline, with an expected due date prediction for each open commitment showing when payment is likely to actualize given normal process progression. …

Limitations: Basware Insights is positioned for organizations processing 50,000+ invoice transactions per year; at 1,800 invoices per month (21,600 annually) this buyer is below the stated scale target, and the depth of predictive modeling may be calibrated for higher-volume datasets. …

Requirement evaluated: Cash flow forecasting based on approved and pending payables with due date distribution

For a $120M multi-location services company replacing manual email-chain AP with structured automation, Tipalti delivers this requirement across two distinct layers with different licensing implications. Within the core AP module, the Bills pipeline surfaces every invoice by status: 'pending review,' 'pending approval,' and 'pending payment,' with due dates visible at each stage before any payment run executes. …

Limitations: The buyer's requirement for a true forward-looking cash flow forecast spanning both approved and pending-approval invoices with time-banded due date distribution (e.g., 0-7, 8-30, 31-60 day buckets) …

Requirement evaluated: Non-PO invoice routing: automatic GL coding suggestions based on vendor history and invoice description

For a 3-person AP team processing roughly 810 non-PO invoices per month (utilities, professional services, subscriptions, insurance), Basware addresses GL coding automation through a dedicated module called SmartCoding. <cite index="13-5,13-6">SmartCoding automates invoice coding for invoices not linked to a purchase order, using the history of a supplier's invoices combined with multiple invoice dimensions to automatically code them.</cite> The mechanism operates as follows: when a non-PO invoice arrives, <cite index="14-2">SmartCoding leverages historical coding and invoice header data to recommend to the user how they should properly code the invoice.</cite> Critically, the model is not l …

Limitations: Basware's stated ideal customer profile emphasizes organizations with more than 50,000 invoice transactions per year; at 1,800 invoices per month (21,600 annually), this buyer is below that threshold, which may affect the speed at which SmartCoding's ML model reaches peak accuracy on the buyer's own historical data, th …

Requirement evaluated: Non-PO invoice routing: automatic GL coding suggestions based on vendor history and invoice description

For a $120M services company where 45% of invoices arrive without a PO (utilities, professional services, subscriptions, insurance), this is pre-processing stage 1 and 5 work: legitimacy screening and cost allocation coding before the invoice ever touches Sage Intacct. Tipalti's Invoice Capture Agent handles ingestion via OCR and NLP, then its named 'Auto-Coding AI' feature takes over: <cite index="10-1,10-2">Tipalti's Auto-Coding AI predicts the correct GL for each line with up to 95% accuracy and learns to predict other bill fields including cost centers, expense accounts, location, projects, and departments.</cite> The learning mechanism is documented as multi-factor and historical: <cite …

Limitations: The 'up to 95% accuracy' figure is a vendor-stated upper bound, not an independently audited metric; actual accuracy at go-live will depend on historical transaction volume and the diversity of this buyer's vendor mix across utilities, subscriptions, and professional services. …

Requirement evaluated: Native, pre-built, bidirectional integration with Sage Intacct (not middleware-dependent)

This $120M services company requires a native, pre-built, bidirectional Sage Intacct connector with no middleware dependency. Basware's documented integration portfolio does not include such a connector. Basware's own ERP integrations page names SAP, Oracle, and Microsoft as the ERP systems for which certified, pre-built connectors exist; for all other ERPs, Basware offers 'standard integrations, advanced customized integrations, and partner ecosystem integrations' using open APIs or XML file transfers that require either customer IT configuration or a third-party integration partner to bridge the gap. …

Limitations: Basware's pre-built certified connectors are reserved for SAP, Oracle, and Microsoft Dynamics; connecting to Sage Intacct would require a custom integration engagement or third-party middleware, introducing added cost, implementation complexity, and a second failure point that directly contradicts the buyer's stated re …

Requirement evaluated: Native, pre-built, bidirectional integration with Sage Intacct (not middleware-dependent)

For this buyer, a $120M multi-location services company running 2 ERP entities in Sage Intacct, Tipalti delivers a pre-built, API-based connection that eliminates any middleware dependency. Tipalti's own blog documentation confirms it integrates with Sage Intacct 'via a pre-built API and bi-directionally syncs,' and the official Tipalti help center (support.tipalti.com) …

Limitations: The one documented ceiling relevant to this buyer is that custom field mapping supports only Intacct List/Record field types; any Intacct custom fields of other types cannot be mapped and would need to be managed manually. Additionally, the help center notes that tax sync ('Intacct to Tipalti') …

Requirement evaluated: Matched invoices push to NetSuite AP for payment processing (or integrate with our AP automation tool)

For a NetSuite-based technology company like yours, Basware's Invoice Matching module connects to NetSuite via native API integration: it pulls PO data directly from NetSuite, performs real-time line-item matching and validation inside Basware, and then auto-posts matched invoices back into NetSuite ready for payment, with no manual AP intervention required. …

Limitations: <cite index="1-9">The live NetSuite-specific Invoice Matching integration is relatively new: the referenced customer case study notes their team "became the first Basware customer to integrate Invoice Matching directly with Oracle NetSuite,"</cite> indicating this connector has limited production history and may requir …

Requirement evaluated: Matched invoices push to NetSuite AP for payment processing (or integrate with our AP automation tool)

For this buyer's scenario (currently manual PO creation in NetSuite, 35% maverick spend, US+Canada multi-entity structure), Tipalti operates as a native NetSuite SuiteApp with 'Built for NetSuite' certification, connecting via Oracle's SuiteTalk API with token-based authentication. The data flow is bidirectional: POs and item receipts sync from NetSuite into Tipalti for 2-way and 3-way matching against incoming vendor invoices; once a bill is approved and matched inside Tipalti, it syncs to NetSuite as a vendor bill (Tipalti to NetSuite direction), with bill attachments optionally included. …

Limitations: When PO Matching is active, bills can only sync to NetSuite after approval, not in a 'pending approval' status, which is a minor operational note rather than a material gap for this buyer. …

Requirement evaluated: Role-based access control with entity and department-level restrictions

For a $250M technology company with 4 US offices and a Canadian development center moving off email-based purchasing, Basware delivers role-based access control at multiple layers of its AP Automation and P2P platform. Administrators assign users to configurable user groups (the 'Groups' object in Basware's P2P/Admin API), each of which carries a defined set of permissions governing which modules, queues, actions, and documents a user can see or act on; users inherit no access beyond what their group grants, so a facilities requester in the Toronto office cannot see invoices coded to the US legal entities. …

Limitations: The depth of entity and department scoping depends on how the buyer configures the organization unit hierarchy during implementation; Basware's professional services team or a consultant must set this up correctly at onboarding for the restrictions to fire as designed. …

Requirement evaluated: Role-based access control with entity and department-level restrictions

For a company with 4 US offices and a Canadian development center, Tipalti delivers two distinct layers of access control. At the entity level, the Tipalti Hub's multi-instance setup assigns each user a default entity (subsidiary), and users can only view or manage purchase requests for the entity they are currently switched to — creating hard data walls between legal entities such as the US parent and the Canadian development center. …

Limitations: For this buyer's 4 US offices sharing a single legal entity, department-level read isolation (preventing, say, a Marketing requester from viewing IT department purchase requests) is not documented as a configurable permission; cross-department data visibility within one entity appears unrestricted by role. …

Requirement evaluated: Our specific rules: under $1,000 auto-approved against budget, $1,000-$10K department head, $10K-$50K VP, $50K-$100K VP + Finance, over $100K VP + Finance + CFO

For a $250M technology company moving from ad-hoc Slack/email approvals to a structured five-tier spend policy, Basware's procurement workflow engine (Basware P2P / e-Procurement module) delivers the mechanism through configurable 'Workflow Steps' and 'Processing Limits.' Administrators define multi-step approval chains for purchase requisitions and purchase orders, and each workflow step carries a 'Processing Limit' setting that controls the monetary threshold at which a processor's authority is reviewed before the step is considered approved. …

Limitations: The specific dollar-band thresholds (e.g., the $1K auto-approve floor) must be configured during implementation by Basware's professional services team or a trained administrator; self-service threshold editing is not documented as a point-and-click UI feature, which could mean change requests go through a formal chang …

Requirement evaluated: Our specific rules: under $1,000 auto-approved against budget, $1,000-$10K department head, $10K-$50K VP, $50K-$100K VP + Finance, over $100K VP + Finance + CFO

Your five-tier approval policy (auto, department head, VP, VP + Finance, VP + Finance + CFO) maps directly onto Tipalti Procurement's configurable approval routing engine, which operates at the purchase request stage — before a PO is ever generated. As Tipalti's own documentation confirms, 'purchase orders are purchase requests that were already approved in Tipalti,' meaning every spend request must clear the appropriate approval gate first, directly addressing your 35% maverick spend problem. …

Limitations: The specific configuration mechanism for the sub-$1,000 auto-approval band (where budget availability must gate the auto-approval rather than routing to a human) is documented at the product level but not in granular help-center configuration steps found in this search; you should confirm with Tipalti pre-sales that th …

Requirement evaluated: Segregation of duties enforcement: person who enters cannot approve, person who approves cannot process payment

For a 3-person AP team where the same individuals currently enter, approve, and initiate payments, Basware enforces segregation of duties through a combination of role-based access controls and workflow task assignment in its AP Automation platform. Control Objective 10 of Basware's documented AP Automation application controls states that 'logical access into AP Automation system is restricted to authorized personnel only and that the user roles are adequately segregated,' and the platform's approval workflow architecture explicitly requires that 'each invoice must be reviewed and approved by a separate person.' Roles are configured in P2P Administration as distinct permission sets (invoice …

Limitations: The separation between entry and approval is enforced through role configuration rather than a hard-coded self-approval block at the system level, so administrators must ensure that no single user is granted both the processing and approver rights during setup and during any role reassignment. …

Requirement evaluated: Dual approval requirement for all capital expenditures regardless of amount

For a 3-person AP team at a $120M services company needing a compliance-grade dual-approval rule on all capital expenditure invoices, Tipalti operates at stage 4 of the pre-processing journey (approval routing) through two distinct modules. In the Bills module, which handles your 45% non-PO volume, multi-approver sequential chains are supported: once a bill is coded and submitted, each approver in the sequence receives an email notification and the bill only advances to 'Pending payment' status after the last approver in the chain signs off (Tipalti help center: 'How to approve bills via email'). …

Limitations: The buyer's requirement is that the dual-approval rule fires for every capex invoice regardless of amount, including small-dollar equipment or fixed asset purchases; without a documented GL-account-based or capex-category-based policy rule in the Bills module, enforcement depends on AP staff manually assigning two appr …

Requirement evaluated: Vendor self-service portal: new vendor registration, W-9/W-8 submission, banking detail entry, invoice submission, payment status inquiry

For a multi-location services company replacing email-based vendor management, Basware delivers most of this requirement through two interconnected products: the Basware Supplier Management module (also called Vendor Manager) and the Basware Network Supplier Portal. When your AP team needs to onboard a new vendor, they send an invitation link through Supplier Management; the vendor self-registers with their company details, and once the invitation is sent, only the supplier user can update that data going forward. …

Limitations: The material gap for this buyer is the W-9/W-8 collection mechanism: Basware accepts these documents as configurable PDF uploads in Supplier Management, but there is no purpose-built tax form collection workflow with TIN matching, entity-type routing, or IRS validation, meaning your AP team retains the burden of review …

Requirement evaluated: Vendor communication log: track every inquiry and response to eliminate the 6 hours/week our team spends on status calls

For a 3-person AP team fielding non-stop vendor status calls across 1,800 invoices monthly, Tipalti's primary mechanism is the Supplier Hub, a self-service portal where each vendor can log in at any time to view their invoice history, invoice status, and payment history without contacting AP directly. Suppliers receive proactive, branded email notifications when payments are sent, updated, or when additional information is needed to process a payment, covering intermediate workflow milestones rather than just final payment confirmation. …

Limitations: The Supplier Hub eliminates most inbound status calls by giving vendors 24/7 self-service visibility into invoice and payment status, but does not appear to include an in-portal messaging center or structured inquiry log where vendors submit questions and AP responds in a tracked, auditable thread. …

Requirement evaluated: Virtual card program with rebate revenue; we want to shift 30%+ of spend to virtual card

For a $120M services company running two Sage Intacct entities and targeting 30%+ of spend on virtual card, Basware does offer virtual card as one of four payment rails within its payment module (check, ACH, virtual card, and wire from a single application), and its launch documentation explicitly states that clients can 'generate rebates on their spend' through this payment capability. The CorPay technology partner page on Basware's current website confirms an ongoing relationship with a commercial card infrastructure provider, which is the typical mechanism for sourcing virtual card issuance and rebate revenue share. …

Limitations: Basware's primary buyer-revenue mechanism in its current marketing is early payment discounts (dynamic discounting funded by the buyer's own cash), which is structurally different from virtual card interchange rebates; a buyer focused on virtual card rebate revenue as a financial goal should confirm with Basware direct …

Requirement evaluated: Payment reconciliation with automatic journal entries back to Sage Intacct

For a 2-entity Sage Intacct environment processing 1,800 invoices per month, Tipalti's prebuilt API integration handles payment reconciliation as a configurable, automated writeback: once a payment is executed in Tipalti, the integration pushes a bill payment record directly to Sage Intacct in real time, closing the open bill in the AP subledger without any manual import or file upload. …

Limitations: Sync health depends on subsidiary and AP account alignment between both systems: Tipalti's troubleshooting documentation notes that mismatches between the entity's AP account on the bill and the payment will cause the payment sync to fail, so initial setup requires careful entity mapping across the buyer's 2 Intacct en …

Requirement evaluated: PO status tracking: from approved through acknowledged, received, invoiced, and closed

For a $250M technology company moving off manual email-and-Slack approvals, Basware covers the full PO lifecycle across three integrated layers. In the Basware Procurement (P2P) module, a requisition moves through approval and becomes a PO that is sent electronically to the supplier; the developer API confirms that 'it allows users to approve the purchase requisition, sends created order(s) …

Limitations: The supplier acknowledgment flow requires suppliers to be onboarded to Basware Network and the Invoice Key-In and PO Flip service; suppliers who do not adopt the portal will not generate a structured 'Accepted' status, leaving the acknowledged stage as a manual or email-based signal for that subset. …

Requirement evaluated: PO status tracking: from approved through acknowledged, received, invoiced, and closed

For a $250M technology company replacing email/Slack approvals and manual NetSuite PO entry, Tipalti's Procurement module covers the full PO status lifecycle the buyer requires. Tipalti's help center documents discrete, named stages across the lifecycle: 'Create and track purchase requests,' 'Approve purchase requests,' 'Mark goods and services as received,' PO Matching, Bill approval for PO-backed bills, and PO updates, all surfaced in the Tipalti Hub (Tipalti Help Center navigation, help.tipalti.com). …

Limitations: The buyer's Canada development center introduces no documented gap, as Tipalti's Procurement module supports multi-entity configurations. However, the Procurement module is a separately licensed product from Tipalti's core AP/payments suite, so the buyer should confirm during scoping that both modules are included in t …

Requirement evaluated: Data encryption at rest and in transit

For a $120M services company routing 1,800 invoices per month through Basware into Sage Intacct, all invoice data, vendor credentials, and payment information are protected at both storage and transmission layers. Basware's own published legal documentation explicitly states that 'network traffic over public Internet is encrypted and customer data in storage is encrypted,' with encryption key management handled using Hardware Security Modules (HSMs) in accordance with industry best practices. This covers both the data-at-rest requirement (invoice documents and financial records stored in Basware's cloud environment) …

Limitations: Basware does not publicly name specific cipher parameters (such as AES-256 key length or minimum TLS version) on its public trust pages; buyers who require contractual confirmation of these specifics, for example to satisfy an internal security questionnaire or cyber insurance requirement, must request the full SOC 2 / …

Requirement evaluated: Data encryption at rest and in transit

For a multi-location services company moving invoice and payment data through an AP platform, Tipalti protects financial information at two layers. For data at rest, Tipalti's published security documentation explicitly states it uses AES-256 encryption to safeguard stored data, covering personal information, payment details, and banking records held on its AWS-hosted infrastructure. For data in transit, Tipalti's official Data Processing Addendum (a contractual document, not marketing copy) …

Limitations: Tipalti's published documentation names AES-256 and TLS as the encryption standards in use but does not publicly disclose whether customer-managed encryption keys (CMEK) …

Requirement evaluated: Touchless processing target: 40%+ of PO invoices should require zero manual intervention from capture through posting

For a services company processing approximately 990 PO-based invoices per month (55% of 1,800), Basware's end-to-end touchless chain for PO invoices works as follows. First, SmartPDF ingests emailed PDF invoices from a single dedicated inbox, applies AI-based line-item and header extraction, and converts the PDF into a structured e-invoice with over 97% field accuracy; with the self-validation feature active, Basware documents that on average 92%+ of PDF invoices are processed automatically through capture with no manual correction needed. Second, the InvoiceAI suite (SmartPDF, SmartMatching, and the AP Matching Agent) …

Limitations: Achieving touchless processing on the 3-way-match portion of PO invoices (facilities, supplies, subcontractors) requires goods receipt confirmations to flow from Sage Intacct or the receiving workflow into Basware in real time; if GR records are entered late or inconsistently by warehouse or project staff, those invoic …

Requirement evaluated: Touchless processing target: 40%+ of PO invoices should require zero manual intervention from capture through posting

For your 1,800-invoice-per-month operation on Sage Intacct, Tipalti's touchless path works as follows. Invoices arrive via email or portal and are captured by AI Smart Scan, which applies OCR and machine learning to extract header and line-level data without manual keying. For your PO-based invoices (facilities, supplies, subcontractors), Tipalti pulls POs and goods receipt notes (PO receivers/GRNs) directly from Sage Intacct via its named integration, so receipt confirmation (pre-processing stage 4) is handled through a live sync rather than a manual step. …

Limitations: Tipalti's Sage Intacct integration does not support syncing bills to Intacct before the matching/approval step is complete, so mid-process ERP visibility is not available for PO-matched bills. …

Requirement evaluated: Supplier performance scorecards: on-time delivery rate, quality issues, invoice accuracy, responsiveness

For a $250M technology company moving off email-based purchasing, Basware's native scorecard coverage is strongest on the invoice accuracy dimension and weakest on the other three. Basware Insights (the analytics module) tracks AP-side KPIs including invoice processing times, approval cycle times, exception rates, and early payment discount capture, all derived from its invoice matching and PO processing engine. A third-party Basware reseller partner documents that Basware Analytics also surfaces supplier-level lead time, order fulfillment, and delivery quality data drawn from P2P transaction flows. …

Limitations: For this buyer's four required scorecard dimensions, only invoice accuracy has a clearly documented native mechanism in Basware's AP matching and analytics layer. On-time delivery (requiring goods receipt vs. …

Requirement evaluated: Vendor deduplication: identify and merge the 800+ vendor records into a clean master list

Your company's immediate need is to retrospectively clean up 800+ NetSuite vendor records that have accumulated without deduplication controls. Tipalti's payee management capabilities address the forward-looking side of this problem but not the retrospective cleanup. On the prevention side, Tipalti validates each new payee's TIN/EIN against IRS records during self-service onboarding through the Supplier Hub: <cite index="11-1,11-6,11-7">TIN validation verifies the number provided by payees against IRS records, and if it fails, the payee is marked "unpayable" until resolved; the TIN can be an SSN for individuals or an EIN for companies.</cite> This provides a forward-looking uniqueness signal …

Limitations: Tipalti has no documented mechanism for scanning an existing payee database for duplicate records using fuzzy name, address, or banking-detail matching, and no merge tool to consolidate fragmented transaction history under a master record. …

Requirement evaluated: Savings tracking: show negotiated savings vs. list price, contract compliance rate, and consolidation opportunities

Your company's challenge of 35% maverick spend and 800+ active vendors maps partially onto what Basware's Analytics module and e-Procurement platform deliver. Basware Analytics, available as a packaged add-on to the P2P suite, provides standard dashboards and KPIs that surface maverick spending by category, supplier, and department, and explicitly supports efforts to 'consolidate spending and right-size your supply base.' At the point of purchase, the Basware Marketplace enforces negotiated catalog pricing and guides buyers to preferred suppliers, which captures compliance in real time rather than reporting it retrospectively. …

Limitations: The three specific metrics the buyer named: negotiated savings vs. list price (requires a stored list-price reference and a savings computation engine), contract compliance rate as a percentage KPI, and algorithmically surfaced consolidation opportunities, are not all documented as native Basware mechanisms; deeper con …

Requirement evaluated: Real-time budget tracking: available budget = annual budget minus actuals minus committed (approved POs not yet invoiced)

Your company's scenario, a $250M tech firm running all purchasing through email with no live budget visibility, maps directly to the problem Tipalti Procurement (built on the acquired Approve.com platform) addresses. Within the Tipalti Procurement module, admins load budgets via an 'Upload budget' function, and the system then tracks spend against those budgets as purchase requests flow through approval workflows. Approvers see real-time budget consumption status during the PO approval stage, giving them a live view of how much of a budget has been consumed before they approve additional spend. …

Limitations: Two material gaps remain for this buyer: first, the 'Upload budget' mechanism implies budgets are manually loaded rather than pulled live from a GL, so the annual budget baseline is only as fresh as the last upload; second, the three-part waterfall balance (budget minus actuals minus open PO commitments) …

Requirement evaluated: Guided buying: when an employee searches for a product category, surface preferred/contracted vendors and catalog items first

For a $250M technology company trying to eliminate its 35% maverick spend rate, Basware addresses this requirement through Basware Marketplace combined with Basware Purchase, its e-procurement module. When an employee needs to buy something, they enter the Marketplace's consumer-style shopping interface and either search by keyword or browse by category tile. …

Limitations: This capability lives in Basware's e-Procurement modules (Basware Purchase and Basware Marketplace), which are distinct from the AP automation suite that dominates Basware's current market positioning; the buyer must license and implement both the procurement and AP sides of the platform, which adds implementation scop …

Requirement evaluated: Mobile submission capability; our field team needs to submit requests from job sites

For this $250M technology company whose field team needs to originate purchase requests from job sites, Tipalti's procurement intake sits in the web-based Tipalti Hub. Employees fill out customizable intake forms in the Hub to submit purchase requests, and the system routes them through automated approval workflows. Tipalti does publish a native mobile app, but that app is scoped specifically to expense management (the 'Tipalti Expenses' app on iOS and Android, documented in help.tipalti.com): it handles post-purchase receipt capture and expense reimbursement, not pre-purchase requisition creation. …

Limitations: The Tipalti Expenses mobile app covers post-purchase reimbursement workflows, not pre-purchase procurement requests; using it as the 'mobile' solution for field requisition intake would perpetuate the maverick spend problem the buyer is trying to solve. …

Requirement evaluated: Automated three-way matching: PO to receipt to invoice with configurable tolerance (2% price, 5% quantity)

For a $250M technology company moving off email/Slack approvals, Basware AP Automation provides genuine three-way matching across all three documents. <cite index="10-9">Purchase orders can be imported for 2-way matching without receipts and for 3-way matching with goods receipts.</cite> The goods receipt leg is ingested via Basware's XML or REST API, which carries row-level quantity, net price, and net sum for each GR line, <cite index="4-1,4-2">and the 'Matching against goods receipts' option configures whether the Order Matching function includes matching against goods receipts; when enabled, the Order Matching function matches purchase invoices to the receipt row of the order.</cite> Tol …

Limitations: The current-platform (Alusta/Neo) tolerance configuration documented in Purchase Invoice Settings applies a single total-level percentage or monetary threshold comparing invoice total to order-row total; independent price-axis (2%) and quantity-axis (5%) …

Requirement evaluated: Simple receipt confirmation workflow: designated receiver confirms delivery with quantity, condition, and date

For this $250M technology company coming from a manual email/Slack approval environment, Tipalti Procurement does include a goods receipt confirmation step that feeds a true 3-way match (PO + GR + invoice). The mechanism works as follows: once a PO is issued, <cite index="9-1,9-2,9-3">Tipalti captures item receipts 'on auto-pilot' by prompting users to log Goods Received directly in the platform or via email at the right moment, with item statuses automatically updated to facilitate the 3-way PO match.</cite> However, the critical limitation for this buyer is who receives that prompt: <cite index="21-1,21-2">Tipalti prompts *requesters* at the right time to confirm goods or services were rec …

Limitations: The receipt confirmation step is tied to the requester role, not a separately designated physical receiver, which collapses the separation of duties the buyer needs (requestor vs. receiver) and reduces the control value for verifying actual delivery condition. …