Requirement evaluated: KPI tracking: average days to approve, touchless rate, cost per invoice, exception rate, discount capture rate
For a $120M multi-location services company with a 3-person AP team processing 1,800 invoices monthly across two Sage Intacct entities, Esker delivers KPI tracking through embedded, role-based dashboards built directly into its AP Automation module. As invoices move through the workflow: receipt, validation, matching, approval, and posting, the platform captures timestamped event data and surfaces it in real time without requiring manual exports or IT involvement. …
Limitations: Discount capture rate is documented in terms of flagging early payment windows and naming it as a KPI to improve, but Esker's materials do not explicitly describe a pre-configured 'capture rate percentage' widget in the way they describe process efficiency and exception rate metrics; your AP team should confirm during …